PROJECT PORTFOLIO


Lotus Notes R5 Migration, Kelly Services, Inc.
             September 2002 – November 2002
Analysts International, Auburn Hills, Michigan

  • Short-term contract to assess problems and implement solutions for a project to convert 1500 Headquarters computer users and 5500 branch computer users across 900 locations from Lotus Notes v4.x to v5.0.10

  • Removed roadblocks allowing the accelerated development and certification of the software, and a deployment pilot

  • Developed roles and responsibilities and clearly defined deliverables for the functional departments to improve accountability and performance

Project Management Office                                                              May 2001 – August 2001

Econ, L.L.C., Bloomfield Hills, Michigan

  • Established Project Management Office to monitor and control delivery of web-based software development projects to outside clients

  • Implemented common processes for development and execution of projects consistent with PMBOK project management methodology

  • Developed project planning, metrics reporting, change control, risk management and communication management templates and processes

Project Manager, Windows 2000, General Motors                          July 2000 – March 2001

Forte Systems, Inc., Troy, Michigan

  • Developed Windows 2000 deployment strategy in the client-server environment for the Pontiac Engineering Center and 10 truck assembly plants

  • Automated requirements gathering of 12,000 Windows 95 clients

  • Planned conversion of 11 assembly plants from a non-standard plant floor client build to a standard build, including remote access to reduce support costs, and integration of production critical applications into the Windows 2000 environment

  • Participated in contract negotiations with third party vendor including statement of work, severity level definitions and service level agreements

Project Manager, Notes Restructuring, General Motors          December 1999 – July 2000

Forte Systems, Inc., Troy, Michigan

  • Responsible for the migration/conversion of 5,100 clients from Lotus Notes v4.0 to v4.6 located at 10 locations across North America with no lost productivity

  • Completed client migrations one month ahead of schedule

  • Responsible for developing the change of scope, issue management and risk management processes for project control and coordination

Deployment Manager, General Motors                          September 1999 – December 1999

Forte Systems, Inc., Troy, Michigan

  • Engaged to turn around failing migration of 6,000 clients from Windows 3.1 to Windows 95, MS Office 4.2 to Office 97 and Lotus Notes 4.0 to 4.6

  • Increased monthly units migrated by 85% within the first month

  • Reduced outstanding migration related issues 60% within the first month

  • Managed an operating budget of $3.6 million and 32 resources with 5 direct reports

  • Implemented processes saving GM $260,000/month

Project Manager, General Motors                                       January 1999 – September 1999

Contract Professionals, Inc., Waterford, Michigan

  • Responsible for the migration of 5,500 clients from Windows 3.1 to Windows 95, MS Office 4.2 to MS Office 97, and Lotus Notes 4.0 to Lotus Notes 4.6

  • Managed and coordinated a technical core support team of 10 engineers and technical support specialists with responsibility to resolve network, PC and migration related issues

  • Acted as a liaison between user community and outsource service providers

  • Established a user help desk responsible for addressing related migration issues within one hour or less

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